I didn’t want to answer the phone call from 08004970623 that I just got. Because there are more spam and scam calls, I, like many other people in the UK, am more leery of numbers I don’t know. Even though the number looked familiar, I wanted to be sure before I trusted it.
I found out that Virgin Media is connected to 08004970623 after looking into the number and reading customer reviews. But you shouldn’t just assume that every call from this number is legitimate. Some calls may be real, however scammers may employ number spoofing to pretend to be Virgin Media.
This page talks about what the number is, why it might have called, and how to tell if the call is real or a warning.
How does 08004970623 work, and why would it call you?
08004970623 is Virgin Media’s freephone number for calls from the UK. This part of their customer contact system is often used to get in touch with customers about service-related difficulties.
Virgin Media may use this number to talk about changes to your account, help you with technical problems, give you billing information, or offer service upgrades. It is sometimes used for client feedback surveys after a customer care interaction.
Virgin Media says this number is real, but the problem is that scammers can copy it. Caller ID technology lets scammers show reliable numbers even when the call isn’t originating from the business.
This suggests that even though the number is real, the individual who called may not be trustworthy.
What is Virgin Media?
Virgin Media is one of the biggest phone carriers in the UK. It offers millions of families and companies landline, mobile, TV, and broadband services. NTL and Telewest amalgamated to form the company in 2006. Then, in 2021, it merged with O2 to create Virgin Media O2.
One of Virgin Media’s main selling points is that it isn’t connected to Openreach and runs its own fiber network. This lets the company sell gigabit-speed broadband plans and other fast internet services.
Because it is so big and has so many customers, Virgin Media often calls people to provide them service updates, billing problems, technical follow-ups, and special deals. Because of this, they regularly make calls from 08004970623.
Is 08004970623 real or a scam?
Many people have complained, and Virgin Media has confirmed that 08004970623 is a real number that the company uses. Customers have said that they got real calls from this number after talking to customer support or making changes to their service.
But not every meeting has gone well. Some people say they got calls while they weren’t Virgin Media subscribers, while others say they were pressured to buy things or asked for things that weren’t right. People often blame spoofing for these events instead of Virgin Media.
Virgin Media says they know about hoax calls and tell them to hang up if they think something is wrong. The company never asks for personal information over the phone, including passwords or bank account numbers.
Why would Virgin Media use this number to get in touch with you?
Virgin Media frequently contacts 08004970623 to talk to customers about problems with their accounts. The call is probably real if you are already a customer and have recently done business with the company.
People may call for help with service problems, to renew their contracts, to schedule an engineer visit, to remind them to pay their bills, or to sign up for a rewards program. Customers could get calls to confirm recent changes or to get feedback after a support call.
Based on my own experience, this number phoned me not long after I switched my broadband service. It was real because they didn’t ask for any personal information and the chat corresponded with how I normally use my account.
If you haven’t been a Virgin Media customer or haven’t talked to them recently, you should look into the call more.
What do people in the UK say about 08004970623?
People in the UK have had a wide range of experiences, according to feedback. A lot of customers say that the calls were honest and helpful, especially when it came to setting up engineer appointments or getting service updates. Some people say their experiences were more scary, especially when the callers were rude or couldn’t explain themselves.
There is a clear pattern in the reviews from users. When the person on the other end of the line speaks clearly and the calls match up with recent account activity, they are usually real. Calls that are vague, urgent, or ask for private information are more likely to be fake.
What should you do if you don’t answer a call from 08004970623?
It’s not normally a big deal if you don’t answer a call from this number. The best thing to do is to check your Virgin Media account for any recent activity, messages, or service changes. Looking at old text conversations or emails could also help you figure out if the call was expected.
If there is nothing in your account history that explains it, don’t call back right away. Instead, use the official number on Virgin Media’s website or app to reach them. This makes sure that you get to the business safely and without any problems.
Can you fake 08004970623?
Yes, spoofing is possible and happens in the UK. Spoofing lets scammers show a fake number instead of their real one. People often use this method on numbers that belong to banks, government institutions, and big service providers like Virgin Media.
During a real Virgin Media chat, you will never be forced to share confidential information. Instead, only certain account details will be brought up. When making fake calls, people sometimes utilize threats to act quickly, vague justifications, or a sense of urgency.
If anything about the call seems rushed or unclear, it’s best to hang up.
How to Tell the Difference Between a Real Virgin Media Call and a Fake One
When Virgin Media phones you, they usually have a direct link to your account and past conversations. The caller will not ask for passwords, PINs, or full bank account information, and they will let you confirm the call on your own.
Fake or spoof calls may ask for private information, avoid giving details, or push sales hard. Any request for access to a device or payment information should be seen as a clear warning sign.
If you’re not sure, hang up and get in touch with the right person through the right means.
Ways to Report Strange Calls from 08004970623
If you think a call was strange, you may help stop other people from being targeted by reporting it. You can let Virgin Media know directly through their customer support channels. You can also tell Action Fraud UK about the event. They handle allegations of fraud and scams.
You could also write about your experience on websites that report dependable phone numbers. These reports help people become more aware of what’s going on and find trends.
Ways to Block 08004970623
If you don’t want to get calls from this number and think they’re annoying or not important to you, you can block it. Most smartphones let you block numbers right from the call history settings. Landline operators also sometimes offer call protection services.
If you are a Virgin Media customer, blocking the number could stop you from getting real calls, so consider carefully before you do anything.
In conclusion
After looking into 08004970623 and reading real user reviews, it is clear that Virgin Media is officially linked to the number. That doesn’t mean that every call is real, though. It’s important to be careful because spoofing is still a real threat.
If a call makes you uncomfortable, ends suddenly when you ask questions, or asks for personal information, trust your gut. For the safest choice, always hang up and call Virgin Media immediately.
Being attentive and careful not only protects your personal information, but it also makes fraud tactics less likely to work in general.
Questions and Answers About 08004970623
Is the phone number 08004970623 for Virgin Media real?
Virgin Media says that this number is used to call consumers.
Why would Virgin Media use this number to call me?
Most of the time, calls are about follow-ups, technical help, bills, or service updates.
Can scammers make this number up?
Yes. Scammers might fake caller ID to make a call look real.
What should I do if I’m not sure about the call?
Call Virgin Media right away at the number on their official website when you hang up.
Will Virgin Media ask for passwords or bank information?
No, they never call you without first asking for important information.
How can I stop this number from phoning me?
You can adjust the communication settings in your Virgin Media account or block it on your phone.
Where can I tell someone about strange phone calls?
Tell Virgin Media support or Action Fraud UK about them.
